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Introduction
Valley
Nursing Home is a purpose built home which has been tastefully
decorated to create a warm, intimate, homely atmosphere for
those requiring 24 hour nursing care. It can cater for 59 residents.
A
full range of services are available which enable Matron and
her team of qualified staff to provide nursing and domestic
services in an environment of privacy, dignity and choice.
Consultant
Co-ordinators have been nominated by the Directors to ensure
there is regular consultation with the residents. Staff and
residents are actively encouraged to air grumbles and suggestions.
Full details of our complaint’s procedure are available
on request.
The
home is registered with the National Care Standards Commission
and is recognised as high band status having achieved all three
stars with Birmingham Social Services.
All
Fire, Health, Safety and Food Hygiene regulations meet all the
legislative requirements of the governing bodies.
All
members of Staff within Valley Nursing Home will treat information
regarding residents in the strictest confidence.

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